Conrad Shanghai
손님 리뷰
Helpful staff
Ahmad
2025년 4월
I really enjoyed my stay at Conrad Shanghai. The location was super convenient—close to plenty of restaurants and malls, and easy to get to. Our room was super spacious, and I appreciated that the lighting wasn’t too warm—it gave the space a clean, modern feel. The service and staff were excellent, too. Diana at the front desk was incredibly kind and helpful, and she even offered us complimentary breakfast. One of the bellboys (I didn’t catch his name, unfortunately) went above and beyond by helping us get in touch with our driver when he was late. He stayed in contact with the driver while we waited, which was a huge help. Overall, thoughtful service and a really pleasant experience!
Patricia
2025년 5월
Concierge was really friendly, staff in general are also friendly and nice. The location of the hotel is great, very convenient to the nearby metro station and there's a shopping mall beside us too. When we had a problem draining out water from the bathtub, we called and the technician came by to solve the problem quickly.
Suzzie
2024년 12월
Location excellent on Nanjing road pedestrian street and near several metro lines. Room view second to none - lovely floor to ceiling window with great view over Shanghai skyline; Room much bigger than normal even for the best hotels. This and view make it an excellent choice.
Vrobinson
2024년 8월
I stayed at this hotel alone and was very pleased! The view from the room was stunning—perfect for enjoying a morning coffee while taking in the panorama that energizes you for the day. The bed was incredibly comfortable, I slept like a log, and check-in and check-out were quick and hassle-free. The breakfast was top-notch! I especially enjoyed the Indian breakfast with its spicy flavors, which was a real discovery for me. There are also classic options, so you definitely won’t go hungry. The hotel’s location is a gem for tourists, especially if you love hiking—there are plenty of interesting routes, landmarks, and cozy cafes nearby. A special thanks to Yebby and Grio-Aria for their professionalism and attention to detail. They made my stay truly comfortable: always available, they suggested the best spots for walks and catered to all my requests. Thanks, guys, for such a warm welcome!
Oleg
2025년 5월
The hotel was clean and the staff was very good in terms of guiding. We were having problem in translating Chinese because most of the staff does not know english. Finally we meet conrad relationship manager her name was tatiana and she was from Russia. She guided us so well that i felt that next time also whenever i will visit china i will stay in conrad shanghai because of her guidance and always there of us whenever we need anything. Instead of tell us all she also upgraded our room in higher floor. my ratings for this hotel is 5/5. Relationship officer my rating would be 10/10.
Amir
2025년 1월
First Impression: Upon arrival, the check-in process was a bit unconventional. Instead of the usual lobby setup, the initial area was designated for luggage keeping. We were directed to go up a level for a special check-in experience, which immediately gave a sense of exclusivity and grandeur. The atmosphere felt luxurious and well-organized, setting a positive tone for the stay. Check-In Experience: We were fortunate to have a wonderful check-in experience thanks to the friendly and accommodating receptionist, Rick. Although we had booked a room with a Bund view, we were pleasantly upgraded to an Executive King Room on a higher floor, complete with a stunning Bund view. Additionally, the inclusion of the international buffet breakfast was a delightful bonus that we truly appreciated. Rick also went above and beyond by making special arrangements for our kids, which made our stay even more comfortable and enjoyable. His hospitality was exceptional and added a personal touch to our experience. The Room: The room was spacious, elegantly designed, and well-appointed. The hand soap had a pleasant, fragrant scent that added a subtle touch of luxury. The bed featured a Euro Top mattress, offering a medium-firm feel that was comfortable for a good night's sleep. A cozy couch placed in front of the bed provided a perfect spot to relax and enjoy the view before settling in for the night. The View: The room's view was undoubtedly the highlight of our stay. From day to night, the panoramic view of the Bund and the Lujiazui skyline, including the iconic Oriental Pearl Tower, was breathtaking. Watching the city lights come alive in the evening was a mesmerizing experience that we will never forget. Facilities: The room was equipped with all the necessary amenities, including an ironing board, a bathtub, and a well-designed layout that separated the washroom and shower areas.
Yvette
2025년 3월
I am writing to express my heartfelt appreciation for the exceptional service provided by your team during my recent stay at Conrad Shanghai, especially Rick and Ingrid. Ingrid was incredibly attentive and helpful throughout our stay. She addressed my enquiries promptly and professionally, making the entire process seamless and enjoyable. Her warm and friendly demeanor truly enhanced our experience. Rick also went above and beyond to ensure that we felt welcomed and well taken care of. His professionalism and genuine care for guests were evident in every interaction, leaving a lasting impression on us. One of the highlights of our stay was during check-out, where your team surprised my daughter, Hannah, with a thoughtful gift,a beautiful bear. This small but meaningful gesture, coupled with Rick and Ingrid’s outstanding service, turned our visit into a truly memorable experience. Please extend my gratitude to Rick, Ingrid, and the rest of your team for their hard work and dedication. They are a credit to Conrad Shanghai, and I will certainly recommend your hotel to friends and family.
Evonne
2024년 12월
Location, views, facilities, size of rooms and staff are excellent - Just by Nanjing Road and People's Park and 10 / 15 min walk from Bund
Leon
2024년 12월
Well organized, friendly team
Anan
2024년 5월
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